For a second year running, council misconduct allegations in New South Wales have topped the list of complaints made by residents and ratepayers throughout the state.
State Minister for Local Government Gabrielle Upton said that the outcome of the report validates the government’s new code of conduct released last year.
According to the Office of Local Government, 823 complaints were lodged about NSW councils in the 2017/18 years.
“The community rightfully expects their local council to be meeting their expectations and these complaint statistics highlight where councils are potentially letting down their residents,” Ms Upton said.
“The Office of Local Government assesses each complaint, uses the information to help improve the performance of councils, and where necessary takes other appropriate regulatory action.”